Refund your Ukash. Yes you can, if your voucher code is valid and hasn't been used. Accordingly, we're pleased to offer our customers the following refund policy on all of our "Your Freedom" packages. This includes Stratocash and ukash. Has anyone a up to date contact web site for the Ukash Travel Money card. Since then, after sending details of my bank account for a refund have heard. No resolution and they promised to call back on Monday 16th. Great — decent treatment and very little friction. Under the deal with Bank Machine, Ukash's virtual vouchers can now be converted back into cash at any of the independent ATM operator's machines across the UK. The choice is yours! I have used the card since Spring this year and was very happy until the news broke about the Takeover.